
Terms of service.
Happy Cookies Terms of Service
Delivery Service
By placing an order with Happy Cookies, you agree to the following terms regarding our delivery service:
Delivery Timeframes: We strive to deliver all orders within the estimated timeframes communicated at the point of purchase. However, delivery times may vary due to unforeseen circumstances beyond our control.
Receipt of Products: Customers are responsible for inspecting their delivery upon receipt to ensure the product matches the order.
No Refund Policy: Once the product has been received, Happy Cookies operates a strict no refund policy. Refunds or exchanges will not be issued once the customer confirms receipt of the product, except in cases of demonstrable product defect or incorrect order fulfilment, which must be reported within 48 hours of delivery.
Mental Health and Motivational Services
Happy Cookies offers mental health and motivational services that are distinctly aligned with our brand ethos, focusing on joy, wellness, and positivity. Please note the following:
Brand-Based Services: Our mental health and motivational content and services are created as part of the Happy Cookies experience to provide uplifting support and encouragement.
Not a Substitute for Therapy: These services are intended to complement personal wellness practices and are not designed to replace professional, licensed medical or psychological therapy. They are not a diagnostic tool, treatment, or cure for mental health conditions.
Professional Advice: For any mental health concerns, users are encouraged to seek advice from qualified healthcare professionals.
By using Happy Cookies services and products, you acknowledge and accept these terms and conditions in full.